What does Smarttrack SA offer?

Smarttrack SA offers a complete fleet and asset management solution: real-time vehicle tracking, fuel management, vehicle camera solutions (dashcam, MDVR), asset tracking, mobile tracking, cold chain and temperature monitoring, and SmartDetect for signal jamming detection. One platform for total control of your fleet and operations.

How can I contact Smarttrack SA?

You can contact Smarttrack SA by phone on (087) 288 5231 or (071) 211 4818, by email at info@smarttracksa.co.za for general enquiries or assist@smarttracksa.co.za for technical assistance, or via the contact form at smarttracksa.co.za/contact.

Where is Smarttrack SA located?

Smarttrack SA is located at 61 Beach Rd, Nahoon, East London, 5210, Eastern Cape, South Africa.

Why choose Smarttrack SA?

Smarttrack SA provides centralized management, customizable alerts and reports, increased efficiency and cost savings, and complete visibility and compliance. Individual training and after-sales support are provided to ensure efficient use of the system.

How do I get a demo of Smarttrack SA solutions?

Contact Smarttrack SA today for a demo via phone (087) 288 5231 or (071) 211 4818, or use the contact form at smarttracksa.co.za/contact to see how the all-in-one solution can transform your business.

Frequently Asked Questions

Vehicle Camera Systems:

At Smarttrack SA, our advanced vehicle camera systems provide a complete solution for safety, security, and operational oversight. Here are the answers to 15 common questions about our technology and how it can benefit you.

What is a Smarttrack SA Vehicle Camera System?

Our system is a comprehensive video telematics solution installed in your vehicle. It uses one or more high-definition cameras to record video and audio of the road ahead, the driver, and the vehicle's surroundings. This footage is paired with GPS data and can be viewed remotely, providing a complete picture of your vehicle's activity.

How does the system work?

The system automatically begins recording when the vehicle's ignition is turned on. It captures footage onto secure onboard storage and automatically flags important events, such as harsh braking or collisions. Using 4G connectivity, this data is sent to our platform, allowing you to access live video and historical recordings from anywhere.

What are the main benefits of installing a camera system?

The benefits are vast, including providing irrefutable video evidence for accident and insurance purposes, improving driver behaviour, enhancing vehicle security against theft, and allowing for remote oversight of your assets to improve operational efficiency.

Can your systems help improve driver safety?

Yes, this is a key feature. Our advanced systems can include an AI-powered Advanced Driver-Assistance System (ADAS) to provide real-time alerts for lane departures and potential forward collisions. This acts as a co-pilot for your drivers, significantly reducing incident risk.

Can the system monitor driver behaviour inside the cab?

Absolutely. We offer systems with a Driver Monitoring System (DMS). An in-cab camera uses AI to detect signs of fatigue, distraction, mobile phone use, and smoking, sending an immediate alert to the driver and the fleet manager.

How many cameras can be installed on my vehicle?

Our solutions are flexible and can be tailored to your needs. We can install multiple cameras to provide a complete 360-degree view, covering the front, rear, sides, and interior of the vehicle, ensuring all angles are monitored.

Can I watch the camera feed live?

Yes. Through our user-friendly PC and smartphone applications, you can access a live video stream from your vehicle's cameras at any time, giving you immediate visual confirmation of your vehicle's location and status.

How much video footage can be stored?

Our systems are configured with ample storage for continuous loop recording, ensuring you never miss a moment. Critical event footage, such as from an accident, is automatically locked and protected from being overwritten.

What happens in the event of an accident?

The system's built-in G-sensor detects the impact and automatically saves the video footage from before, during, and after the event. This file is secured, ensuring you have clear and undeniable evidence for any necessary claims or reports.

Is the installation process disruptive?

Not at all. Our qualified technicians conduct a professional and discreet installation at a time that is convenient for you. We ensure all units and wiring are securely fitted to be both tamper-resistant and unobtrusive.

Is it legal to have video cameras in a work vehicle in South Africa?

Yes, it is legal. However, it is essential to comply with the Protection of Personal Information Act (POPIA). This means you must have a clear policy in place and ensure your staff are fully aware that video recording is active for safety and security purposes.

Can the system work when the vehicle is parked?

Yes. The system can be configured to monitor the vehicle even when the ignition is off. This "parking mode" is invaluable for security, capturing evidence of vandalism or theft attempts while the vehicle is unattended for up to an hour after ignition is turned off.

What kind of reports can I get?

Beyond video, our platform provides detailed reports on vehicle activity. This includes trip histories, speeding alerts, geo-fence notifications, and specific reports on AI-detected events like distracted driving, giving you powerful insights to optimise your operations.

How durable is the equipment?

Our camera systems are built to last. All components are commercial-grade, ruggedized, and designed to withstand the daily vibrations and harsh conditions of South African roads, ensuring reliable operation when you need it most.